Huntington National Bank Services Explained: A Complete Review

Huntington National Bank is a renowned financial institution offering a wide array of banking and financial services to both individuals and businesses. With a focus on customer satisfaction, they provide options like checking and savings accounts, loans, and credit cards. But is Huntington Bank the right choice for you? This review will provide an honest look at what they offer, their pros and cons, and help you decide if it meets your needs. Let’s explore how Huntington stacks up in the competitive banking world.

History and Background of Huntington National Bank

Established in 1866, Huntington National Bank has been providing financial services to customers across the Midwestern and Northeast states. Originally founded as The Huntington & Company, a modest Ohio private bank in Columbus, it has grown to over 1,100 offices in eight states, including Ohio, Michigan, Pennsylvania, and West Virginia.

Services Offered by Huntington National Bank

Huntington offers a variety of financial services to meet the diverse needs of its customer base. Some notable features include:

Checking and Savings Accounts

Huntington provides four types of checking accounts: Asterisk-Free, Huntington 5, Huntington 25, and Private Client. Each account comes with its own terms, benefits, and costs. Their Premier Savings account and Money Market Account offer favorable interest rates.

Loans and Credit Cards

Huntington National Bank offers personal loans, home equity loans, mortgages, and auto loans. They also provide credit cards with rewards programs, such as cash back or travel points.

Investment Services

For customers looking to grow their wealth, Huntington offers investment services, including mutual funds, annuities, and retirement planning options.

Pros of Banking with Huntington National Bank

• Extensive Branch Network : Huntington has a strong presence across the Midwest, providing convenient access to banking services.
• 24-Hour Grace Feature : This feature gives customers a grace period to avoid overdraft fees, adding flexibility to financial management.
• Variety of Account Options : With multiple types of checking and savings accounts, Huntington caters to different financial needs and preferences.
• Competitive Interest Rates : Savings accounts and money market accounts offer competitive rates, encouraging consistent fund growth.
• Robust Customer Service : Huntington is known for its strong customer service, including digital tools like mobile apps and online banking for ease of use.
• Special Rewards Programs : Cashback and travel rewards on credit cards offer added benefits for frequent users.
• Investment Services : Huntington’s investment services provide opportunities for customers to diversify their portfolios and grow their wealth.

Unique Selling Points of Huntington National Bank

• Customer-Focused Approach : With a focus on customer satisfaction, Huntington offers personalized services and tools to help customers manage their finances effectively.
• Community Involvement : Huntington is committed to giving back to the community through initiatives like volunteering and financial education programs.
• Innovative Digital Tools : The bank offers user-friendly digital tools, including its mobile app and online banking platform, making it easy for customers to access their accounts and manage their money.

Cons of Banking with Huntington National Bank

• Limited Geographic Reach : While Huntington has a strong presence in the Midwest, its branch network is limited to eight states. Customers outside these areas may not have access to in-person banking services.
• Monthly Fees on Checking Accounts : Some checking accounts have monthly fees that can add up over time if not managed carefully.
• Low Savings Account Interest Rates : Compared to other banks, Huntington’s savings account interest rates may be lower, resulting in slower fund growth.

Customer Reviews and Ratings

Huntington National Bank has a mixed reputation among customers. While some praise their customer service and convenient banking options, others have raised concerns about hidden fees and low interest rates on savings accounts.

On the Better Business Bureau (BBB) website, Huntington has an A+ rating based on customer reviews and response to complaints. On Trustpilot, it has a 4-star rating with positive reviews about its online banking services and quick resolution of issues.

Alternatives to Huntington National Bank

If you’re not convinced that Huntington is the right bank for you, there are several alternatives worth considering. Here are a few options:

PNC Bank

PNC Bank is a strong alternative, especially for customers looking for a broad range of financial services and a nationwide presence. PNC offers a variety of checking and savings accounts, competitive loan options, and investment services. Their Virtual Wallet account suite is highly regarded for its budgeting tools and easy money management features.

Bank of America

For those seeking a bank with national coverage, Bank of America is worth considering. They provide comprehensive banking services, including high-tech features like Erica, their AI-powered virtual assistant. Bank of America offers a wide range of credit cards, loans, and savings options, catering to individuals and businesses. Customers also praise its extensive ATM network and rewards programs, although there are occasional complaints about fees.

Wells Fargo

Wells Fargo is a well-established financial institution with a vast branch and ATM network across the United States. It offers diverse financial products, including personal and business banking, loans, and wealth management services. Their Everyday Checking account is a popular option for customers looking for simplicity and convenience. However, potential customers should be mindful of past controversies and recent efforts to rebuild trust.

Final Thoughts

Choosing a bank is a crucial financial decision that depends on your unique needs and priorities. Huntington National Bank has a strong reputation in the Midwest, a customer-friendly approach, and a variety of services. However, its limitations in geographic reach and interest rates might prompt some customers to explore other options. Carefully evaluate your financial goals, compare options, and choose a bank that provides the right mix of convenience, features, and costs to support your financial well-being.